FAQs

Transportation Infomation

What shipping options do you offer?

We offer three shipping options to cater to your needs:

  • Standard Shipping: Delivery within 12-18 business days.
  • Expedited Shipping: Delivery within 6-10 business days.
  • Express Shipping: Our fastest option, with delivery within 5-7 business days.

How much does shipping cost?

Shipping costs vary based on your selected shipping method and location. You’ll be able to view the shipping cost during checkout before finalizing your order.

Do you offer worldwide shipping?

Yes, DanShopX provides worldwide shipping! No matter where you are, we will deliver your order to your doorstep.

 

Can I track my order?

Yes, once your order has been shipped, you’ll receive a tracking number via email. Use this number to track your order and stay updated on its delivery status.

 

How long will it take to receive my order?

Delivery times depend on the shipping method you choose:

  • Standard Shipping: 12-18 business days.
  • Expedited Shipping: 6-10 business days.
  • Express Shipping: 5-7 business days.

Return Information

What are the conditions for returning an item?

Items must be returned in their original condition, with all tags attached. Unfortunately, we cannot accept returns for items that are damaged, used, or altered in any way.

 

How do I return an item?

To return an item, please contact our customer service team to receive a return authorization number. After you receive the number, ship the item back to us at your own expense. Ensure the item meets the return conditions for a successful return.

 

When will I receive my refund?

Once we receive and inspect your returned item to ensure it meets the conditions for return, we will process your refund. The refund will be issued to your original payment method, and the time to reflect in your account may vary based on your payment provider.

 

Do I need to pay for return shipping?

Yes, customers are responsible for the cost of return shipping. Make sure the item is in its original condition, as described in our return conditions, to avoid any issues with your refund.

 

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